We strive to deliver your Marinechic pieces to you as swiftly and securely as possible. Below, you will find detailed information about our shipping options, delivery timelines, and associated policies.

Shipping Destinations
We currently offer shipping to numerous countries and regions worldwide. Shipping costs and delivery times vary depending on the destination. You may view the available shipping options and applicable charges during the checkout process before placing your order.

Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after payment confirmation. Please note that processing times may be slightly extended during promotional periods or seasonal sales.

Shipping Options & Estimated Delivery Times
We partner with reliable international carriers to ensure your order arrives safely. Estimated delivery times begin after the order has been processed and shipped.

• Standard Shipping: 7-15 business days

• Express Shipping: 3-7 business days

• Please note: These are estimated transit times and do not include order processing. Deliveries may occasionally be subject to minor delays due to customs processing, holidays, or unforeseen carrier circumstances beyond our control.

Shipping Costs
Shipping costs are calculated at checkout based on the total weight of your order and the delivery address. We occasionally offer free standard shipping promotions, which will be clearly advertised on our website.

Order Tracking
Once your order is shipped, you will receive a confirmation email containing your tracking number and a link to monitor its journey in real-time. You can also find your tracking information by logging into your account on our website.

Customs, Duties & Taxes
For international orders, please be aware that cross-border shipments may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. We cannot predict or control these fees, and we advise you to contact your local customs office for more information.

Address Accuracy
Please ensure your shipping address is entered completely and accurately during checkout. Marinechic is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a parcel is returned to us due to an address error, reshipping charges will apply.

Lost or Stalled Packages
While rare, if your tracking information has not updated for an extended period or your package appears to be lost in transit, please contact us at marinechic@outlook.com. We will work with the carrier to initiate an investigation and assist you in resolving the issue.

Contact Us
For any questions regarding shipping, handling, or your current order, our customer service team is ready to assist.

Email: marinechic@outlook.com
Phone: +852 2314 6758

Our shipping policy may be updated periodically to reflect changes with our carriers or services.